WhatsApp AI reply
AI replies with the provider you choose
01 · In the chat
Draft or polish a reply without leaving the conversation
Ask for a draft based on the conversation you have open, or write your own reply and let AI rewrite it in the tone you pick. Review it, edit it, then send — nothing goes out on its own.
- Uses the open conversation as context
- Tone presets: friendly, professional, short, apologetic, persuasive
- Works alongside your saved quick replies
- Optional AI variation for campaign messages
Bring your own AI
Use the AI provider you already trust
InboxCRM's AI assistant is optional. Connect your own API key for a supported provider and choose the model and the spend. No locked-in AI add-on.
- OpenRouterMany models, one key
- OpenAIGPT models
- GeminiGoogle AI
- GroqFast inference
Draft a reply
Generate a reply using the conversation you have open as context.
Improve your reply
Rewrite what you typed as friendly, professional, short, apologetic or persuasive.
Vary campaign messages
Optionally reword each campaign message so it reads a little differently.
When you use an AI feature, recent message text and your draft are sent to the provider you selected, under that provider's own terms. InboxCRM doesn't receive a copy. Tip: use a key with a spending limit.
FAQ
AI assistant questions
Providers, keys and what data is sent.
Still unsure? Contact support
All questionsWhere is my CRM data stored?
Your CRM records — pipelines, notes, tags, templates, schedules, orders and settings — are stored in Chrome's local extension storage on your own device. There is no developer-side database for your chats or CRM records. Data leaves your device only when you use a feature that needs it, such as an AI request to the provider you configured or a webhook to a URL you entered. You can export backups and restore them at any time.
Can I use AI to write replies?
Yes, optionally. Connect your own AI provider key and InboxCRM can draft a reply or improve one you wrote, using the conversation as context and a tone such as friendly, professional, short, apologetic or persuasive. When you use an AI feature, recent message text and your draft are sent to the provider you chose. If you never use AI, no message content is sent to an AI provider.
Which AI providers does InboxCRM support?
OpenRouter, OpenAI, Google Gemini and Groq. You bring your own API key, so you choose the provider, the model and the cost.
Turn your WhatsApp inbox into an organised sales workspace
Add the extension, open WhatsApp Web and start organising the chats you already have. No separate CRM to keep in sync.
- Works with your existing WhatsApp Web account
- CRM records stay on your device
- AI optional, your own key