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WhatsApp auto reply, paced

Automation with limits you can see

InboxCRM doesn't market “unlimited” sending. Every automated message goes through the same conservative pacing, switched on by default — designed to reduce risk, never to promise it away.

Responsible automation

Automation that's paced like a person, not a bot

Every automated send — campaigns, follow-ups, schedules and auto-replies — goes through one shared layer of pacing, caps and quiet hours. The conservative defaults are switched on from day one, and you can see and adjust them.

These controls reduce risk — they can't remove it. WhatsApp's Terms restrict automated and bulk messaging, and no third-party tool can guarantee your number won't be restricted. Only message people who have agreed to hear from you.

  • Randomised delays

    Gaps between automated sends vary, instead of firing at a fixed machine rhythm.

  • Batch cooldowns

    Campaigns pause between batches before continuing.

  • Hourly & daily caps

    On by default at 40 per hour and 250 per day. You can see and lower them.

  • Quiet hours

    Automated messages hold during the hours you choose.

  • Per-contact cooldown

    The same person isn't messaged again and again in a short window.

  • Warm-up mode

    Newer numbers start with lower volume and build up gradually.

  • Failure-streak stop

    Sending stops automatically after repeated failures, so problems don't snowball.

  • Default caps

    40 /hour · 250 /day

    Conservative out of the box. Lower them any time.

01 · Where the limits apply

Auto-replies, flows, follow-ups and campaigns

Auto-reply rules, chatbot flows, follow-up sequences, scheduled sends and campaigns all share one sending-safety layer, so no single tool can bypass your caps or quiet hours.

  • Auto-reply rules for common questions
  • Visual chatbot flow builder with a simulator
  • Campaigns only to lists you provide, with {name} personalisation
  • Only message people who have agreed to hear from you

InboxCRM · Flow builder

InboxCRM visual flow builder showing an FAQ keyword bot with a condition and two send-message blocks

FAQ

Automation questions

Limits, scheduling and account restrictions.

Still unsure? Contact support

All questions

Can I schedule WhatsApp messages?

Yes. Pick a chat, write the message and choose a date and time. InboxCRM also has an appointment centre and scheduled status posts. Keep Chrome running with WhatsApp Web open so scheduled messages can be sent on time.

Can I create follow-up reminders?

Yes. You can set timed reminders and follow-up sequences based on how long a chat has waited, and get notified about who to contact next.

Does InboxCRM guarantee my WhatsApp account won't be restricted?

No. No third-party tool can guarantee that. WhatsApp's Terms restrict automated and bulk messaging, and unsolicited or high-volume messages can lead to a number being restricted or banned. InboxCRM paces automated sending with randomised delays, hourly and daily caps, quiet hours, per-contact cooldowns, warm-up mode and an automatic stop after repeated failures. These controls are designed to reduce risk, not remove it. Only message people who have agreed to hear from you.

Turn your WhatsApp inbox into an organised sales workspace

Add the extension, open WhatsApp Web and start organising the chats you already have. No separate CRM to keep in sync.

  • Works with your existing WhatsApp Web account
  • CRM records stay on your device
  • AI optional, your own key