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Auto-Attendance

Automatic replies, like a receptionist: when an incoming message matches your rule (a keyword, outside business hours, a new conversation), the extension answers for you.

  1. 1

    Click the robot icon in the sidebar to open Auto-Attendance.

  2. 2

    Click "New rule" and choose what should trigger it — a keyword in the message, outside your business hours, or any first-time chat.

  3. 3

    Write the automatic reply, then save the rule as Active.

  4. 4

    Filter the rule list by All, Active or Inactive to keep track of what's currently running.

Combine this with Chatbot Flows for anything that needs more than one back-and-forth step.

inboxcrm.extino.net — auto-attendance

Auto-Attendance — InboxCRM screenshot

Actual InboxCRM screen.