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Chatbot Flows

Build a small chatbot by connecting simple blocks — it can greet people, ask questions, and reply on its own, even while you're away.

  1. 1

    Click the nodes icon in the sidebar to open Chatbot Flows.

  2. 2

    Click "Create new flow" for a blank canvas, or start from a template.

  3. 3

    Add blocks (trigger, message, question, condition) and connect them by dragging between the nodes — this is your visual editor.

  4. 4

    Turn the flow "Active" when you're happy with it, and watch "fired" count go up as it replies to real chats.

Export a working flow as JSON to back it up, or import one a teammate built.

inboxcrm.extino.net — chatbot-flows

Chatbot Flows — InboxCRM screenshot

Actual InboxCRM screen.